Unethical practices
among some banks across the world have led to bad reputation, hefty fines and
customer dissatisfaction in many instances. Charles Benoni Okine reports on calls for Ghanaian banks to take
queue from that unethical behavior.
The Chief Host of the Ghana Banking Awards, Mr Willing
Vanderpuye, has called on banks in the country to always abide strictly by what
he termed as ‘demonstrable ethical practices’ governing the sector in order to
ensure fairness and transparency in business dealings with their publics.
“The events of the past few years notably the hefty fines
imposed on global banks, rogue dealings and bank failures provide evidence that
it is now more important than ever that banks must demonstrate honesty,
openness, transparency and fairness in all business activities”, said.
Mr Vanderpuye, who is also the Head of the Awards Planning
Committee, gave the advice at the media launch of the 2012 Ghana Banking Awards
on the theme "Promoting Ethics, Integrity and Compliance in the Financial
Services Industry ".
He further noted that “Poor actions by single individuals can
result in great costs to firms, both financially and through loss of reputation
and added that “Fostering an environment of trust, integrity and
professionalism leads to greater confidence ultimately strengthening a bank's
reputation in the market”.
Unethical
banking practices are said to have an impact on country in which the banks
operate.
For
instance, between the years 2000 and 2007, Ghana caught the world’s attention
as a result of the high incidence of narcotic drugs trafficking, the discovery
of oil in commercial quantities and the license issued to Barclays Bank Ghana
Limited to operate offshore banking.
Consequently,
the country was perceived as a weak anti money laundering (AML) jurisdiction.
Ghana was
later blacklisted after a report that indicated among others that, there is
increasing incidence of drug trafficking and the huge inflows of cash into the
country which are strongly suspected to be laundered funds.
The report
mentioned the surge in expensive real estate purchases paid for in cash and in
United States dollars and; the apparent lack of public awareness of the phenomenon
of money laundering and harmful effects as some of the reasons for its action.
In response,
Ghana increased its commitments to fighting money laundering by establishing
the Financial Intelligence Centre, passing the Anti-Money-Laundering Act of 2008
that requires that a Financial Intelligence Centre (FIC) with a legal
personality and common seal be established among many other Acts passed to
check the canker.
In September
last year, the Chairman of the Economic and Financial Crimes Commission, EFCC,
Mr. Ibrahim Lamorde, was also reported to have accused banks in the country of
aiding and abetting unethical practices capable of undermining the commission’s
work and the nation’s economy and warned them to desist from such practices
forthwith.
The chairman
decried a situation where banks refuse to cooperate with the commission in bank
fraud investigation by not disclosing the identities of account owners even
after repeated demands.
Among the
vices, which the chairman accused the banks of promoting were; secrecy
surrounding private banking, doctoring or non-disclosure of true position of
statement of accounts of suspicious account holders and non-compliance with
Know-Your-Customer, KYC, principle.
Mr Vanderpuje said based on the developments across the world
in the banking industry and more, Corporate Initiative Ghana (CIG) decided to
select a theme that will help raise awareness of the gravity of the problem and
to address the challenges of ethics and compliance.
“We encourage banks to observe and comply with applicable
laws and regulations, act honestly and with integrity at all times and to
develop their skills and knowledge as well as demonstrate their commitment to
continuing professional development”, he added.
On the awards methodology, the Chief Host said “since the
last awards, we have been engaging the stakeholders with the view to making the
Awards methodology more robust to address all issues in the sector”.
He said the Technical Committee made up of bank representatives
and other stakeholders are holding a series of technical meetings all with the
view to plugging any loop holes in the award process.
Mr Vanderpuje said “In January also, letters were sent to
Bank CEOs asking for their inputs, if any, towards the continuous development of
the Methodology”.
On his part, the Executive
Secretary of CIG, Mr Afotey Odarteifio said “It is argued that ethical banks
can promote more equitable distribution of costs amongst consumers through the
application of selective interest rates to certain sectors of the economy.”
He said the call to ethics and
integrity in banking is a call toward more social and environmental
responsibility in the financial sector based on principles of transparency, social
and environmental impacts of projects financed, and narrower profit margins.
Mr Odarteifio said
governmental regulation, initiated by an informed and involved public would be
an effective way to ensure that all banks follow socially accepted morals and
ethics.
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